Security
How TypicalBot ensures data security and compliance
Encryption
Summary
All of our databases, files, and other storages of content have their files encrypted when they’re backed up or otherwise sitting idle. If someone was somehow able to get a hold of a backup of the database, it’d be useless, because they wouldn’t have the key to decrypt it.
The main database used by the Services also deals with encrypted data while the Services are working.
The Services use TLS encryption when transmitting data. Whenever your data is in transit between you and us, everything is encrypted and sent using HTTPS.
Monitor
Summary
The Services use TLS encryption when transmitting data. Whenever your data is in transit between you and us, everything is encrypted and sent using HTTPS.
We also audit internal data access. If a contractor or employee wrongly accesses data, they will face penalties ranging from termination to prosecution.
If someone malicious does successfully mount an attack against the Services, we will immediately notify anyone affected.
Redundancy
Summary
We use redundancy to ensure high availability and minimize the risk of failure. We mirror backups to multiple storage nodes to mitigate data loss. The networks we use are built in a redundant manner and include links that enable data to take the shortest path and benefit from minimum latency.
Physical Security
Summary
The data center where our servers are located are strictly monitored and under round-the-clock surveillance. Physical activity in the data center is monitored and recorded on secure servers. Only authorized personnel have access to the data center. A surveillance team is on-site at the data center 24/7/365.
Updated Infrastructure
Summary
Our software infrastructure is updated regularly with the latest security patches. The Services and Website run on a network that is carefully monitored.
Billing Information
Summary
All credit card transactions are processed using secure encryption. Card information is transmitted, stored, and processed securely on a PCI-compliant network.
Need to report a security vulnerability?
If you'd like to disclose a security vulnerability affecting TypicalBot, please email us at [email protected]. All security vulnerabilities will be promptly addressed.